Do not Disturb


Phone calls have made communication much easier and in deed made world a better place to live in as we all know that everything has its own pros and cons similarly phone calls at times become hindrance in productivity and hence one feels to stay away however at times there is no get away. Do not Disturb is a feature available with Hosted PBX of Wow PBX which will give the freedom of disabling the incoming call on the extension, when it is enable no call will get through on the extension until and unless it is not removed and at the same time the call can be routed to other extension or can get through the voicemail and helps the individual to lay down the emphasis on the work they are doing There can be situation at your work or personal front when you just don't want or can't entertain the phone calls as while you are in meeting, just missing the deadline, away with family which means that phone calls are hindrance at this point in time rather than any advantage. This trait also comes handy when the representative is away from the desk or leaves for the day, it will ensure that the call should be missed and they are utilized effectively.

How to employ Do Not Disturb on Hosted PBX

One will be required to active the feature on the smartphone, as soon as it is active it will block all the incoming calls to come through however in settings one can choose and customize the options which they want to active one can also set the voicemail or route the call to another extension which is a very handy feature and will ensure that the customer concern is dealt as per their convenience

Call Recording

Call recording is the term which we use day in and day out which in simple words it means recording of the voice while the call is ongoing,

CALL FORWARDING

CALL FORWARDING

Call Forwarding is the prominent feature of Wow PBX; this feature comes handy when the call lands on the number and that number is not available

CALL ROUTING

CALL ROUTING

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MUSIC ON HOLD

MUSIC ON HOLD

Keeping the customer on hold is not considered to be a good practice and lot of studies have shown that is what they are scared of when calling

CALL CONFERENCING

Call Conferencing is an amazing gadget that has proved to be an asset for the organization as it helps to communicate between the employer and

Call Transfer

interactive voice response is one of the modish technology in today's time which is available with Wow PBX, as we are moving towards the western culture slowly and gradually

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