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Calling Features

Call Recordings

Call recording is the term which we use day in and day out which in simple words means recording of the voice while the call is ongoing. However it has a huge impact on today's business as they solve many concerns and call recording can be brought in use while solving the complaint of the customer, in order to ensure policy and compliance is being followed on calls, for training purposes and so forth.

WoWPBX indeed understands the significance of this trait for the organization and as a result we offer best quality call recording, in order to keep you abreast of technology. We offer you call recording with the advanced features.

Nodes

Here are numerous options available to pick the nodes between which the calls can be recorded and they are listed as below -

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Recording Options (Nodes)

You can choose which types of calls to record:

There are numerous options available to pick the nodes between which the calls can be recorded.

  • Extension to Extension calls
  • External Incoming Calls
  • External Outgoing calls
  • Conference Calls
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Storage Location

Storage Location will decide the location where the call be stored. WoWPBX provides cloud storage for all your call recordings. Call recordings are securely managed and can be available to the user permitted by you. The user will can use the features like download, listen and the delete the call recording. You can also amalgamate any other cloud base platform to save the call recordings, for the period of 30 days' call recording will be there to download, delete and so forth. However in case of business requirement the engineers can do changes in the default settings.

WoWPBX completely understand the value of call recoding in your business hence we ensure that the call recordings are completely stored with privacy and security, as we have hand on experience in the cloud industry, we have professionals working for us who deliver secure cloud computing. As we all know that the laws vary from region to region hence we ask upfront to our clients to follow the laws for their operations.

Call Recording

Call Recording

Call recording is the term which we use day in and day out which in simple words it means recording of the voice while the call is ongoing.

Call Forwarding

Call Forwarding

Call Forwarding is the prominent feature of WoWPBX; this feature comes handy when the call lands on the number and that number is not available.

Music On Hold

Music On Hold

Keeping the customer on hold is not considered to be a good practice and lot of studies have shown that is what they are scared of when calling.

Call Conferencing

Call Conferencing

Call Conferencing is an amazing gadget that has proved to be an asset for the organization as it helps to communicate.

Call Routing

Call Routing

WoWPBX does not want to be just normal, we firmly believe in delivering the outstanding services.

Call Transfer

Call Transfer

Interactive voice response is one of the modish technology in today's time.

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WoWPBX firmly believes in providing high quality telephony which comprises of Hosted PBX and cloud hosted Business Phone system.

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